About us.

LIDD was founded in Montréal in 2009. From the very beginning, LIDD’s founders have been dedicated to the promotion of logistics intelligence and the design of superior distribution operations. Today, with offices in Montréal, Toronto, Los Angeles, and Seoul, LIDD counts more than sixty employees. With Charles Fallon as President, LIDD has grown to become a North American leader in supply chain strategy, design, and optimization.

What we do.

LIDD helps retail, CPG, manufacturing, and distribution companies all over the world implement innovative solutions that enable world-class operations. Our experts know how to:

  • Audit physical and technological infrastructure & perform gap assessments
  • Develop future-state roadmaps
  • Design efficient facilities (greenfield & brownfield)
  • Optimize distribution networks
  • Streamline warehouse activities and production processes
  • Select, implement, and integrate powerful software solutions (ERP, WMS, etc.)
  • Advise leadership on strategic matters such as: automation, capital projects, 3PL selection, due diligence, and much more.

How we do it.

Our multi-disciplinary approach and data-driven methodology afford us an end-to-end view on distribution operations, making it possible for us to develop and implement solutions for a perfectly integrated supply chain.

Our expert teams of consultants, analysts, designers, engineers, programmers, and industrial real estate brokers perform enhanced analyses and diagnoses, achieve flawlessly implemented technological solutions, and develop highly detailed future-state roadmaps to guide companies towards the fulfilment of their objectives.

In all our 400+ successful projects, LIDD’s practice has always been customer-centric. At every step, our objective is to protect our clients’ best interests and offer them the means to achieve their specific goals and realize their vision. We rely on a ROI-focused framework, responsive project management, and disciplined execution to deliver unbiased actionable recommendations that safeguard our client’s strategy against bad investments.

The LIDD Difference.

LIDD is more than a guide on your way to success: we are your partners.

We offer a range of managed services, from industrial tenant representation to technological support, and work in close collaboration with your teams to ensure that your organization capitalizes on every available opportunity.

Our experts have the deep supply chain experience and technological know-how to deliver goods rapidly and on time to help your organization quickly achieve omnichannel efficacy.

Your capital is precious. Make better decisions.

Choose LIDD as your guiding partner for your supply chain strategy. Take a closer look at our services and products and contact one of our experts today for a free consultation.

Our Leadership Team

Read Charles’s Bio

Charles Fallon President
Charles Fallon President

Charles has been working as a supply chain consultant since 1998. He has worked with clients at all levels of the supply chain, from manufacturers to retailers, in a wide array of industries including food, pharmaceuticals, garments and construction materials. He has extensive experience in supply chain strategy, technology, facility design & implementation and operations. Charles holds a bachelor’s degree in Mining Engineering from McGill University in Montreal. 


Read David’s Bio

David Beaudet Senior Partner
David Beaudet Senior Partner

David has worked on a wide range of logistics mandates across North America since 2004. He has been involved in network design, warehouse design and expansion, process re-engineering and the selection of warehouse management systems. His experience lies within all segments of the food industry, pharmaceuticals as well as industrial distribution. David holds a master’s degree in Logistics from HEC Montréal. 


Read Jean-Martin’s Bio

Jean-Martin Roux Senior Partner
Jean-Martin Roux Senior Partner

Jean-Martin has been a logistics applications and integration specialist since 2005 and helpclients throughout North America implement supply chain technology. He has worked with clients on all facets of their supply chain application park: Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP). Jean-Martin holds a bachelor’s degree in Industrial Engineering from ETS Montreal.


Read Gabrielle’s Bio

Gabrielle Tiven Senior Partner
Gabrielle Tiven Senior Partner

Gabrielle has worked in warehouse design and management since 2006. She managed operations and technology projects at FreshDirect, the online grocer in New York City, and product development for work stations and storage units at Kiva (now Amazon Robotics). In addition to working with LIDD clients on their fulfillment and distribution systems, Gabrielle runs finance and administration for the firm. Gabrielle holds a BA from Yale University and an MBA from the MIT Sloan School of Management. 


Read Sean’s Bio

Sean Butler Partner
Sean Butler Partner

Sean Butler leads LIDD’s global Strategy Practice and firm-wide Sales & Marketing. Sean is an expert in the consumer products & retail industries.

At LIDD, Sean advises boards and executives on supply chain transformation, including strategies for the selection and implementation of new technologies, physical infrastructure, and organizational structures. At LIDD, Sean leads projects involving multiple LIDD practices, to deliver major projects for clients with a streamlined project management approach.

Prior to his career in consulting, Sean was instrumental in the design and scale of key innovations in the consumer products and retail industries. He served as Senior Vice President at meal kit company Chef’d, Head of Operations, Partnerships & Business Development at Purple Carrot, the leading plant-based meal kit brand, and in key leadership roles at LeanBox, the unattended workplace foodservice retailer.

Sean holds a BS in Finance from Fordham University.


Read Harris’s Bio

Harris Hong Partner
Harris Hong Partner

Harris has been a pioneer in online grocery, having led, among other accomplishments, the commissioning and launch of Korea’s first online grocery fulfillment center for Shinsegae. He has a wealth of experience with over 15 years of relevant work that focused on logistics, business development and eCommerce strategy planning & implementation. Harris holds a degree in Business Administration from Seoul National University. 


Read Mathieu’s Bio

Mathieu Galipeau Managing Director
Mathieu Galipeau Managing Director

Mathieu integrates distribution technologies and optimizes supply chain infrastructure for clients across different industries. He has successfully managed more than 15 business software solution projects, that focuses on systems such as: Warehouse Management Systems (WMS) and Manufacturing Execution Systems (MES). Mathieu is a graduate from École de Technologie Supérieure de Montréal (ETS) with a degree in Operations and Logistics Engineering. 


Read Chris’s Bio

Chris Hagle Managing Director
Chris Hagle Managing Director

Christopher Hagle is a Director with LIDD’s Design team at our Toronto offices. He is responsible for managing client relationships and leading teams of designer in the execution of projects such as network studies, warehouse designs and implementation, and operational process improvements. He has deep industry expertise in Retail, CPG, Grocery, Alcohol, Cannabis, and eCommerce.

Chris began his career on the warehouse floor, supervising distribution operations at Canadian Tire. Soon thereafter, he was implementing process improvements that drove positive value across local and national supply chains. Prior to joining LIDD, Christopher was working as a supply chain transformation executive. He has helped the Liquor Control Board of Ontario and other large North American distribution companies achieve large-scale transformational projects such as distribution centre implementations. Throughout his career, Chris has leveraged his experience to design and implement efficient end-to-end supply chain infrastructure solutions.

Christopher holds a bachelor’s degree in Business Management from the Ryerson University.


Read Jennifer’s Bio

Jennifer Hall Managing Director
Jennifer Hall Managing Director

Jennifer has executed numerous distribution center design, expansion and implementation projects focusing on food, beverage and consumer goods. Her work involves helping clients design, justify and implement facilities’ infrastructure, e-commerce platforms and meal-solution operations. Jennifer holds a degree in Civil Engineering from McGill University.   


Read Angelika’s Bio

Angelika Sabourin Managing Director
Angelika Sabourin Managing Director

Angelika has more than 10 years of experience in integrating distribution technologies in supply chain operations, and has successfully managed numerous WMS Solochain implementation projects. She worked as an IT Director at one of the biggest Canadian publishing companies, and joined LIDD as a Director. Angelika holds a bachelor’s degree in Operations and Logistics Engineering and a DESS’s degree in Innovation Management from École de Technologie Supérieure de Montréal. 


Read Ben’s Bio

Ben Vanderbeek Managing Director
Ben Vanderbeek Managing Director

Ben has more than 10 years of experience in leading technology teams, with numerous implementations and integrations of NetSuite Enterprise Resource Planning (ERP) software within distribution, ecommerce, and manufacturing industries. He leads the ERP practice at LIDD, including projects to implement Microsoft Dynamics 365 Business Central ERP, and integrate with the Generix Solochain Manufacturing Execution System (MES) and Warehouse Management System (WMS). Ben holds a BS in Computer Science from California State University Long Beach and has earned certifications as a NetSuite Administrator and a NetSuite ERP Consultant. 


Read Germán’s Bio

Germán Alonso Director
Germán Alonso Director

Germán has deep experience in leading and implementing new processes and services, process re-engineering and IT applications. Prior to LIDD, he coordinated monthly and annual activities related to managing a $300M pipeline of projects and initiatives, their approval, funding and progress through delivery. He joined LIDD as a Director and manages teams of engineers designing and implementing distribution centres across North America and improving distribution networks for companies across different industries. Germán holds a B.Eng. from Universidad de Los Andes and an MBA from McGill University. 


Read Emilio’s Bio

Emilio Colangelo Director
Emilio Colangelo Director

Emilio Colangelo is a Director based in LIDD’s Montreal office and a leader in LIDD’s NetSuite and strategy practices. He is responsible for developing integrated supply chain strategies, managing client relationships, and overseeing the work of LIDD employees dedicated to NetSuite’s configuration, implementation, and integration.

Since joining LIDD in 2016, Emilio has worked with leading US & Canadian companies in the Food & Beverage, eCommerce, Publishing, Manufacturing and 3PL Logistics industries. His consulting experience spans a wide range of mandates including physical infrastructure design, supply chain software selection & implementation, and S&OP process design.

Emilio’s attention to detail and his multi-practice consulting background have repeatedly helped clients achieve meaningful operations transformations. His ability to build close relationships within client organizations from executive leadership to front-line management has been proven at multinationals and quickly growing start-ups. As a director, Emilio leverages his experience to engineer processes and develop fine-tuned NetSuite solutions to align clients’ operations with their vision.

Emilio holds a B.Eng. in Industrial Engineering from Concordia University. In addition to his experience at LIDD, Emilio worked at one of the world’s largest pharmaceutical companies and for a Big4 consulting firm.


Read Cecilia’s Bio

Cecilia Gillson-Tran Director
Cecilia Gillson-Tran Director

Cecilia Gillson-Tran is a Director with LIDD’s Design team at our Toronto offices. She brings over ten years of business transformation consulting experience to the company’s practice. Her industry expertise extends across CPG, retail, transportation, and manufacturing.

Prior to joining LIDD, Cecilia has worked at several Big Four firms where she acquired extensive business process expertise and operational management experience. From strategy to execution, Cecilia has delivered tangible solutions to Global 500 companies in organizational design, process improvements, and systems deployment, helping them address operational challenges and deliver their best to their customers.

Cecilia holds an M.A. in Economics from the University of Aberdeen.


Read Jeff’s Bio

Jeff Hamilton Director
Jeff Hamilton Director

Jeff has contributed to the design of a multitude of facilities in the industry of food production, including managing the implementation of a subscription-based meal production facility. He collects and analyses client data to create distribution models which inform the infrastructural and operational design of new facilities. Jeff holds a bachelor’s degree in Mechanical Engineering from McGill University. 


Read Jean-Philippe’s Bio

Jean-Philippe Lacroix Director
Jean-Philippe Lacroix Director

Jean-Philippe has led several WMS implementation projects at meal solution and food production companies. His experience involves designing physical and systematic work flows and integrating new automated manufacturing solutions. Jean-Philippe graduated with a degree in Industrial Engineering from Polytechnique de Montreal. 


Read Carie’s Bio

Carie Mathias Director
Carie Mathias Director

Carie Mathias is the Director of LIDD’s Continuous Improvement Desk. She is responsible for managing client relationships and oversees the work of LIDD employees dedicated to improving the efficiency of Microsoft Dynamic365 Business Central and other integrated solutions at the firm’s clients.

Carie has more than a decade of experience in project management and the implementation and integration of business software solutions. Before joining LIDD, she was Chief Information Officer at Lynco where she successfully implemented Business Central. Since her years at Bridgestone, starting in 2005, Carie has led numerous warehouse and enterprise systems integrations for organizations across various industries in North America.

She holds an Associate of Science Degree from the Muscatine Community College.


Read Amanda’s Bio

Amanda Mayer Director of Finance
Amanda Mayer Director of Finance

Amanda Mayer is LIDD’s Director of Finance and a Senior Analyst in LIDD’s Microsoft Dynamics Business Central consulting practice.

As Director of Finance, Ms. Mayer prepares the firm’s fiscal records and financial plans. She is responsible for the development of LIDD’s financial vision and strategy. Amanda advises the company’s partners on financial matters that affect the organization’s growth and capacity to provide clients world-class services.

As Senior Business Central Analyst, she advises companies on the proper implementation of their ERP system. Amanda’s expertise is especially valuable with regards to the ERP’s finance and operations capabilities. Her vast experience with the solution makes her well versed in the best practices that optimize Business Central’s performance.

Amanda’s exceptional administrative acumen, superior analytic rigor, and deep knowledge of fiscal law have led her to play a key role in helping corporations achieve due diligence, mergers & acquisitions, US GAAP compliance, and Annual Operating Plans.

A member of the Navision User Group (NAVUG) Advisory Board until recently, Ms. Mayer has established herself as an internationally recognized expert consultant for Microsoft’s ERP systems. At New View Strategies, where she acted as Owner and CFO, Amanda Mayer provided training, evaluation of business processes, and specialty consulting in finance to companies that run on Business Central.

Amanda Mayer holds a Bachelor of Arts degree from Lakeland College, WI. She is a certified public accountant and member of the AICPA. She was awarded the NAVUG All Stars (2015), the NAVUG Ruby Award (2016), and the NAVUG Granite Award three times (2017, 2019, 2020).


Read Hendrik’s Bio

Hendrik Teixeira Director
Hendrik Teixeira Director

Hendrik Teixeira is a Director with LIDD’s Technology Solutions department. Currently working from North Carolina, he manages client relationships and leads teams of analysts, developers, and programmers in the conception and implementation of business software solutions. Over the last 25 years, Hendrik has garnered high level expertise in various industries such as Retail, Hospitality, Food & Beverage, 3PL, Petrol, and manufacturing.

Hendrik has been developing Microsoft Dynamics solutions and offering technology consulting services to companies since 2006. He has experience working in boutique consulting firms as well as for worldwide organisations like Ernst & Young. In 2014, Hendrik founds TM ERP Consulting, a firm dedicated to the promotion of best I.T. practices and the implementation of end-to-end technology solutions. Throughout his career, he has helped the likes of Puma Energy, LinkFresh, GroupO, GameStop, and Lynco Products achieve better results by developing and integrating optimally fitted software architecture.

At LIDD, Hendrik leverages his deep experience with Microsoft Dynamics to develop, implement, and integrate ERP solutions that enable word-class operations for our clients. Always abreast of the most recent developments in the field, he helps LIDD in its perpetual mission to align its products and services offering with current industry best practices.

Hendrik is fluent in English and Portuguese. He holds a bachelor’s degree in Computer Science from ICL Portugal. He is a Microsoft Certified IT Professional and a member of the Microsoft Partner Research Panel.


Read Steve’s Bio

Steve Zerter Senior Designer
Steve Zerter Senior Designer

Steve has close to 30 years of relevant experience in consulting for facility engineering as a designer. His expertise covers 300+ design projects, 60+ implementations, and hundreds of facility physical audits. His knowledge of facility design and optimization spans across different industries: food and beverage, traditional and online retail, meal solutions and many more. Steve studied Fine Arts at John Abbott College. 


Our Locations

Montreal, QC
Montreal, QC
1350 Sherbrooke St. West, Suite 1400
Montreal, QC, H3G 1J1 Canada
(514) 933-8777
Toronto, ON
Toronto, ON
1 Yonge Street, Suite 704
Toronto, ON, M5E 1E5 Canada
(416) 548-8659
Los Angeles, CA
Los Angeles, CA
10250 Constellation Blvd
Los Angeles, CA, 90067 USA
(424) 257-4522
Seoul, South Korea
Seoul, South Korea
5-G, JS Tower, 6 Teheran-ro 79-gil
Gangnam-gu, Seoul, 06158 South Korea
(+82) 10-5251-7788

Careers

At LIDD, we’re always looking for talented individuals to join our team of dedicated experts. 

We are particularly interested in applications for the following:

Do you have superior analytic skills, the ability to manage multiple assignments concurrently and a profound respect for our clients’ needs and interests? Then LIDD is the perfect place to take your career to the next level.

Email us your CV and a cover letter here.